At Walmart, you’ll expect to find a brilliant range of appliances that make everyday tasks a little easier.
So whether you have purchased an appliance from Walmart or you are looking to purchase one, you may be wondering about the Walmart appliance return policy to ensure you are protected! Here is what I found!
Walmart Appliance Return Policy
Customers can return appliances to Walmart within 90 days of purchase. Customers can return appliances in-store, via mail, or scheduled pickup for large goods. If a receipt is provided, Walmart will give a full refund or a store credit if no receipt is provided.
If you’d like to know more about returning appliances without a receipt, with an opened box, or from Walmart Marketplace, read on!
How Do I Return An Appliance To Walmart Stores?
Walmart will happily process returns on most appliances (within 90 days of purchase). However, customers are advised to return large items such as fridges, washing machines, and dishwashers online (see more below).
As for smaller appliances such as microwaves, blenders, irons, indoor grills, slow cookers, coffee makers, air fryers, and toaster ovens, associates will process these returns at the customer service desk, generally situated near the front of stores.
Simply hand over the packaged appliance with your receipt or online invoice to receive a full refund. You may be offered a replacement if there is sufficient stock.
Additionally, ensure you bring any relevant Credit/Debit cards (and a valid government ID to process the return) as Walmart will only process refunds in the same manner you paid with.
Does Walmart Pick Up Appliances For Return?
Yes, Walmart advises all customers to plan a FedEx pickup when returning large items such as refrigerators, dishwashers, washing machines, and freezers.
As you complete the online returns process, select ‘schedule pickup’ as your preferred method and select an appropriate date and attach the free shipping label.
Additionally, it is advised to make sure you put the appliance in its original packaging with all additional accessories (cables, etc.).
Can I Return Appliances Without A Receipt To Walmart?
Yes, Walmart usually allows customers to return appliances without a receipt if they pass the verification process. You’ll need to bring a valid government-issued photo ID and any other proof of purchase.
If your transaction is authenticated, associates can either organize a replacement or provide a store credit refund. Additionally, Walmart associates reserve the right to deny any returns without a receipt.
Can You Return Appliances To Walmart Without A Box Or Opened Box?
Yes, Walmart will accept returns of all appliances (microwaves, coffee machines, irons, toasters, etc.) even if the box is open or if the box has been thrown out.
Additionally, for Walmart to accept your return with open or no packaging, you will need a receipt (especially if you don’t have the box).
However, Walmart can still look up barcodes or unique labels or identifiers specific to Walmart products, so it is still worth visiting your local Walmart to get a return.
For more information, see our full guide on returning items to Walmart without a box.
How Will I Be Refunded By Walmart When I Return Appliances?
Customers that pay for appliances using a Debit/Credit card will need to bring the exact card they paid with when they return an appliance in-store.
Additionally, if you paid with cash, you’d be refunded in cash (as long as you have a receipt). Once the return has been processed, the refund can take 3-5 business days to appear in your bank account.
For online returns placed via the Walmart appliance pickup service, these can take up to 2 weeks from the day you posted an appliance, and repayments begin to process once the package has arrived at Walmart.
If you paid for an appliance using a Walmart gift card, the refunded amount would go onto a new gift card with that exact same amount.
Can I Return Specialty Appliances At Walmart?
Yes, if your specialty appliance isn’t all it’s cracked up to be, you may return it.
Customers will have 90 days from purchase or arrival of delivery to take specialty appliances such as vacuums, hot dog steamers, bread makers, popcorn machines, and fondue pots back to Walmart.
Just ensure you have your receipt, valid government ID, or order number before bring back to Walmart.
Can I Return Appliances Purchased On Walmart Marketplace?
Yes, customers can return appliances purchased on Walmart Marketplace. However, they cannot guarantee a 90-day return timeframe. Walmart ensures merchants provide a minimum of 30 days for customers to return.
Third-party sellers hold their own policy, and locate their business information under ‘shipped and sold’ online or on your invoice.
Appliances, including refrigerators, vacuums, food dehydrators, and washing machines, must be returned within 30 days. You may need to contact the seller beforehand regarding specially handled appliances.
How Do I Return An Appliance To Walmart Via Mail?
If you’re out and about, you may prefer to post your appliance. Simply head over to your online Walmart account, where you’ll view your order history.
Start the return and decide whether you require a refund or replacement. Select ‘return by mail’ to receive a printable free shipping label.
Drop the labeled parcel at your local FedEx or USPS service. Do not attempt to post large appliances. If you plan on returning another device from another order, you’ll need to process them separately.
Can I Use Mobile Express To Return Appliances At Walmart?
Yes, customers can return reasonably sized appliances that were sold and shipped by Walmart.com using mobile express returns.
One thing to be aware of is that this service is for Walmart account holders only and can only be processed if your original purchase was made with Walmart Pay.
To get started, head over to the Walmart app on your smartphone, where you’ll find your purchase history.
Identify the order and select the appliance you wish to return with a reason. Next, choose mobile express returns as your method, and voila! It’s as easy as that.
Customers typically have 90 days from purchase or delivery to return appliances to Walmart except for printers at 30 days. Third-party sellers offer a minimum of 30 days for returns. Bring devices back with their original packaging and accessories alongside the receipt or invoice to receive a full refund. Return appliances via stores, mail, or scheduled pickup.