Walmart Book Return Policy [Used Books, No Receipt, Damaged Books + More] 

There’s nothing like kicking back and relaxing with a good old-fashioned paperback book. Thankfully, Walmart offers an impressive range of books catering to our favorite genres that’ll help us nourish our minds.

If you’ve gone against the grain and judged a book by its cover, you may wish to return it. But will Walmart take your book back? I’ve looked into Walmart’s return policy and can tell you!

Walmart Book Return Policy

Customers will have 90 days from purchase or delivery to return a book to Walmart stores. Books sold and shipped online can be returned or replaced via a free shipping service. Customers will need a receipt or order number for a total cash or card refund. 

Keep reading to find out exactly how to return a book, even without a receipt!

How To Return Books To Walmart Stores!

Returning a store-bought book to Walmart is super easy. Just ensure you make the return within 90 days of purchase and bring along a receipt and, if applicable, the card you paid with.

Returns are processed at the customer service desk located near the front of the store. So if you’re returning a book purchased from Walmart.com, you’ll need to bring the order number.

Walmart will refund the purchase price, relevant taxes, and fees using the method you paid with. Additionally, associates may offer replacements if stock is available.

Can You Return Books To Walmart Without A Receipt?

Yes, you can return books to Walmart without a receipt if you can show alternative proof of purchase or a valid government-issued photo ID such as a passport or driver’s license.

Once a customer service attendant has all this information, they will run a refund verification process based on the details shown on your ID.

If your purchase is authorized, you may exchange the book for another or receive a refund. Walmart rarely sells books for more than $25, entitling you to a cash refund.

However, refunds worth $25 or over will be loaded onto a Walmart gift card.

For more information, see our full guide on returning items to Walmart without a receipt.

Can You Return Damaged Books To Walmart?

Walmart will gladly refund customers who received books that were already damaged or faulty. Books damaged after purchase may not be eligible for return.

If you are unable to prove the book was damaged before your purchase, the decision lies with the store manager.

Can You Return Books To Walmart After 90 Days?

No, according to Walmart’s standard return policy, all books must be taken back within 90 days of purchase. If you’ve purchased books from Walmart.com, the 90-day window will begin on the delivery date. 

Additionally, Walmart requires third-party merchants to grant a minimum of 30 days from the book’s ship date to allow returns. Exact instructions regarding returns are provided by the seller.

To learn more, see our post on returning products to Walmart after 90 days.

How Do You Return A Book Online?

How Do You Return A Book Online?

Head over to your Walmart account and select the order history tab on the Walmart app or Walmart.com.

Choose the item you wish to return, select return or replace, and state your reason. The refund process begins as soon as the book reaches Walmart and can take up to 10 days to appear in your bank. 

If you wish to return by free mail, Walmart will provide a printable free shipping label. Send returns via FedEx and USPS.

Alternatively, you may schedule a carrier pickup by FedEx, just choose a date and print the return label! Ensure books are returned in their original packaging with any accessories.

What Do I Do If Walmart Denies My Book Return? 

Walmart reserves the right to deny returns if you attempt to bring the book back after 90 days or cannot track your purchase history.

Associates may offer an exchange when refunds are unavailable. However, if your local store does not have sufficient stock, you may need to visit an alternative location.

Conclusion: What Is Walmart’s Book Return Policy?

Customers will have 90 days from purchase or delivery to return a book. Bring your receipt or order number and the method of payment you used at purchase. If you’ve lost the receipt, bring a government-issued photo ID. Books can be returned and refunded in-store or by free mail.  

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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