Walmart Camera Return Policy [Full Guide] 

When you’re purchasing luxury items such as cameras and camcorders from Walmart, you’ll want to make sure your purchase is protected for returns if you don’t like the product

So how exactly does Walmart’s camera return policy affect you? I’ve devised a quick and easy guide to help you return cameras at Walmart!

Walmart Camera Return Policy

All cameras and camcorders (Canon, Nikon, Sony, Fuji, Panasonic) sold and shipped by Walmart are returnable within 30 days from purchase or delivery. Customers can return cameras in-store, by free mail, or mobile express. Use a receipt or order number to receive a refund or replacement.

Keep on reading to learn the ins and outs of Walmart’s camera return policy! 

How Do I Return Cameras To Walmart Stores?

Every digital camera and camcorder should be returned with its original packaging and accessories, including lenses, chargers, straps, and batteries.

Ensure to bring your receipt, online order number, and, if necessary, the exact Debit/Credit card you paid with. An associate will offer a refund or replacement before proceeding. 

Walmart typically handles returns at the customer service desk situated near the front of the store.

From the delivery or purchase date, you’ll have 30 days to bring a camera back. Refunds will take 3-5 business days to appear, depending on your bank.

Can I Return Opened Camera Boxes To Walmart?

Yes, Walmart is generally flexible about returning opened camera boxes, provided it is within the stated time frame.

An associate from the electronics department may check the opened camera for any damage before processing the request. 

Walmart will honor you a full refund or replacement if you open your package to a damaged or defective camera. To learn more, see our full guide on Walmart’s policy on returning goods with no box/open box.

Will Walmart Return Camera Without A Receipt?

Yes, Walmart will return cameras without a receipt if your purchase can be authorized. Associates need your government-issued photo ID to begin a verification process that can possibly identify your transaction.  

If your transaction is authorized, you’ll receive an exchange or Walmart store credit refund, spendable in-store and online.

Transactions worth less than $25 are eligible for cash refunds. When possible, Walmart can send your camera or camcorder to the manufacturer for repair.

For more details, see our guide on returning items to Walmart without a receipt.

Can I Return A Camera To Walmart After 90-Days?

Can I Return A Camera To Walmart After 90-Days?

Unfortunately, no, cameras purchased in-store or sold and shipped at must be returned within a maximum of 30 days.

Some cameras and camcorders sold from Marketplace must be returned within 14 days. Timeframes begin on the day of store purchase or the date of delivery. 

While Walmart does not return items after 90 days, there still are some avenues you can take to get a return processed after this time frame.

How Do I Return Cameras To Walmart By Mail? 

Access your Walmart account via the Walmart app or online; the returnable camera will be found under order history.

Select either return or replace, followed by a brief reason for your decision. Choose ‘return by mail’ as your preferred method and print the free shipping label provided.

Label and package the camera in its original casing with all accessories before dropping it at USPS or FedEx locations. Once Walmart receives the camera, they’ll start processing your refund or send the replacement to your initial address. 

Walmart recommends insuring your item at the post office as lost cameras cannot be refunded. Mail returns can take 2-3 weeks to complete. 

How Do I Return Cameras Sold On Walmart Marketplace?

Third-party marketplace sellers may enforce policies different from Walmart’s. However, they must provide a minimum of 14 days allowing customers to return an unwanted digital camera or camcorder.

Ensure you return the camera in its original manufacturer’s packaging with any additional features to receive a full refund.

Most cameras purchased on Walmart Marketplace can be returned in-store, otherwise via mail; however, customers may need to pay shipping fees.

Information on the third-party merchant is located under the ‘sold and shipped’ label within the product’s information or on your invoice. Refunds take around 10 business days from when the camera reaches the merchant.

How Do I Return Cameras Using Mobile Express?

Customers can return cameras purchased from using Mobile Express Returns. You’ll need to log into your Walmart account using the smartphone app and select purchase history.

State your reason for returning and whether you’d like a refund or replacement. Choose Mobile Express Returns as your preferred return method and press accept.

If you purchased the camera from Walmart Marketplace, you’ll need to review the individual return policy. Cameras purchased in-store can be returned via Mobile Express if you paid using Walmart Pay.

Why Won’t Walmart Return My Camera?

Why Won’t Walmart Return My Camera?

Walmart will deny returns made outside of the 14-30 day timeframe, depending on the camera’s policy. Additionally, cameras delivered in a non-returnable condition will be rejected. Unauthorized purchases cannot be returned.

Cameras often come with numerous accessories and necessities; associates cannot distribute refunds if any pieces are missing. Final decisions are down to the store’s manager.

Can I Return the Cameras I Purchased With A Walmart Gift Card? 

Yes, customers can typically return cameras purchased with a Walmart gift card. Funds appear on your gift card or eVoucher within 3 hours. Walmart advises customers to keep their original gift card until they are completely happy with the camera.

What Is Walmart Canada’s Camera Return Policy?

Yes, digital cameras and camcorders purchased from Walmart Canada stores, online, and Marketplace are returnable within 14 days of purchase or delivery arrival. Walmart Canada will kindly accept opened cameras provided they arrive with all original accessories and packaging.

Walmart Canada is less flexible when it comes to no-receipt refunds so ensure you can provide the correct proof of purchase. Customers will be refunded the value of the camera, any applicable taxes, and often shipping fees. 

Conclusion: What Is Walmart’s Camera Return Policy?

Cameras sold and shipped by Walmart or purchased in-store are returnable for 30 days. Marketplace cameras often need returning within 14 days. Receive a full refund when you return the cameras with their original packaging and accessories. Return cameras in-store, by free mail, or by mobile express. Opened camera boxes are eligible.

Photo of author

Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

Leave a Comment