What Is My Verizon Access? (All You Need To Know)

Did you know that Verizon offers a lot of services and features to customers, including My Verizon Access? Are you wondering, what is My Verizon access, and does it cost anything?

If so, keep reading below as I’ll tell you everything I’ve discovered while researching this interesting topic!

What Is My Verizon Access In 2024?

My Verizon access is a portal that allows you to manage your Verizon account online, such as through the website or the My Verizon app. After you’ve registered for My Verizon access, you can upgrade your device, pay your bill, check your usage, select new products and services, and change your address.

Do you want to know additional details about My Verizon access, such as how to register for My Verizon, continue reading below to learn more!

How Do You Register For My Verizon Access?

It’s very easy to register for My Verizon access by heading to the My Verizon Registration webpage and beginning the signup process which includes:

  • Entering your 10-digit phone number
  • Either select you’re the account owner or you’re just an account member
  • Select “Continue”
  • Choose either to get a Registration PIN or that you already have one
  • You’ll need to receive a text with the Registration PIN if you don’t have one
  • Enter the Registration PIN on the website
  • Select “Verify My Account”
  • On the Create Profile page create a User ID
  • Create a password
  • Confirm your password
  • Input an email address
  • Add a secret question for your account
  • Add the secret answer
  • Select “I Agree” once you’ve read the Privacy Policy and Terms and Conditions
  • Select “Complete Registration”

Does My Verizon Access Cost Money?

You do not need to pay to access My Verizon since the online portal is free to join for Verizon customers, and the app is free to download on both iOS and Android. 

What Are My Verizon Access Account Roles?

My Verizon has three different account roles available for you to select when you sign up for access, which include the account owner, account manager, and account member.

Account Owner

The account owner is the person that is financially responsible for the Verizon bill and is over the age of 18, or age 19 if residing in Nebraska and Alabama.

Additionally, this person has access to all options and information for all lines on that account and there can only be one account owner for each Verizon account.

Account Manager

Account Managers can see most of the information and will have access to nearly all of the management options for all of the lines on that Verizon account.

Therefore, this person will need to be above the age of 18, or age 19 if they live in Nebraska or Alabama.

Account Member

An account member can only manage their line on the Verizon account, cannot change or see information from the other lines on that Verizon account, and cannot see billing details.

What Can My Verizon Account Manager or Owner Do?

What Can My Verizon Account Manager or Owner Do?

If you’re the account owner or manager, you’ll be able to see and do a lot more from within My Verizon than if you were just an account member, such as:

  • Change email
  • Change your mobile number
  • Add two-factor authentication
  • Change your User ID
  • Change Account PIN
  • Change billing address
  • Change your password
  • Edit your security question and answer
  • Add a line to your account
  • Upgrade a line on your account
  • Transfer your phone number
  • Bring Your Own Device to Verizon
  • Add an account member
  • Take over someone else’s account
  • Transfer your service to another account
  • Remove, manage, or subscribe to features and services
  • Suspend or reconnect lines on your account
  • Access documents
  • Access receipts
  • Change your privacy settings
  • Change your contact numbers

However, make sure that the person who is the account manager is responsible and is tech-savvy enough to be able to navigate the My Verizon portal correctly and efficiently.

How Can I See My Call Log On Verizon?

You can see your call log on the My Verizon website or app, but you need to be the account manager or owner to view these details.

Furthermore, to access your call log just log in to your My Verizon account and then look for “My Usage” at the top of the screen, and then select “View Usage.”

You will need to select “Minutes” and then the lines will appear so that you can choose the line you’d like to see the call log for, although it will only be for this billing cycle.

Additionally, you can view call logs from the past 18 months by going to “My Billing” and selecting “View Bill” and then choose which billing period you want, and then select “Calls and Messages”

You can use the menu to find the line you’d like to see previous billing cycle call logs for right from My Verizon.

Can Verizon Account Owner View Text Messages?

The Verizon account owner can see the logs of the text messages, such as which numbers were texted, but they cannot see the messages themselves.

Furthermore, only the account owner will have access to specific information such as the text message logs, for all lines on the account.

Does My Verizon Access Expire?

If you do not sign in to your My Verizon account for two years, then your My Verizon access will expire and you’ll need to contact Verizon.

However, if you have AutoPay set up on your account, you don’t need to log in to your My Verizon account and it’s not considered to be dormant or expired.

To learn more, you can also read our posts on Verizon phone records, Verizon App Manager, and Verizon Message+ backup.


My Verizon access allows you to view and manage your Verizon account online or through the My Verizon app.

Additionally, you can have one account owner that can manage all aspects of each line on the Verizon account, including features, and can see sensitive billing information.

There are no fees to sign up for My Verizon access, but you’ll need to sign in once every two years unless you have AutoPay set up to keep the My Verizon access active.

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Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

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