Why Is Amazon’s iPhone App Not Working? (List Of Potential Fixes + FAQs)

If you’re sitting there on your iPhone and can’t get the Amazon app to load, you might be wondering why is the Amazon iPhone app not working?

Well, I’ve been researching this topic and found out the best fixes for this issue so you can continue browsing Amazon on your iPhone within minutes, so keep reading!

Why Is Amazon’s iPhone App Not Working In [currentyear]?

The Amazon app could be having issues running due to several reasons. The first reason could be that the app is outdated and needs to be updated in [currentyear]. It also could be due to factors such as other apps running in the background causing interference to happen.

Are you interested in learning about additional fixes that might fix the Amazon iPhone app not working issue you’re experiencing? If so, read further to learn even more fixes for this issue!

How Do I Get Amazon’s App to Work On My iPhone?

If you are having issues running Amazon’s app on your iPhone, here are a few things to try to get it running:

1. There Are Background Apps Interfering & Need To Be Closed

There are times when you might have apps running in the background on your iPhone, which could cause the Amazon app to not work.

For example, if you have a game running in the background it could be taking memory away from the Amazon app or causing glitches.

Therefore, one fix that may work is if you close out all of your background apps, especially games or other more graphically-heavy apps, and try to reopen the Amazon app again.

2. Disable Your VPN

Amazon does not like VPN apps or services, so if you have a VPN running on your iPhone, you should disable it and try to reopen the Amazon app to see if that fixes the problem.

3. Check For Amazon App Updates

The Amazon app might not be working on your iPhone if it’s outdated, so an easy fix is to go and manually check to see if the Amazon app has an update available.

For example, you can go into your App Store, then look for the Amazon app, and check for updates. If an update is available, you can choose to download and install it.

4. Force Close The Amazon App & Try Again

There could be issues with the Amazon app that can be fixed by force closing the Amazon app and then reopening it.

Furthermore, it’s easy to force close the Amazon app since you just need to click the “Home” button twice, find the Amazon app, then swipe to close it. 

5. Restart Your iPhone

5. Restart Your iPhone Amazon

A simple fix if the Amazon iPhone app is not working is to just restart your iPhone, which can fix glitches, bugs, and memory problems that could be causing the error.

Hold down the power button and choose “Restart” and then try to open the Amazon app again to see if it works!

6. Remove Unwanted Apps To Clear Space

If your Amazon app is not working on your iPhone, then you should try to remove unwanted apps from your device to clear space to allow the app to run.

7. Update Your iPhone Software

Not regularly updating your iPhone software could cause issues such as the Amazon iPhone app not working, so either turn on automatic updates or manually update regularly.

Therefore, it’s easy to perform iPhone software updates by going into “Settings” and then selecting “About Phone” and looking for “Software Updates.”

8. Delete the Amazon App and Reinstall

Sometimes, just deleting the Amazon app and reinstalling it is the easiest fix if the Amazon app isn’t working.

To do this, just find the Amazon app on your Home screen, hold down the app until you see the “X” appear and then click it to delete the app from your iPhone.

Afterward, just go back into the Apple App Store, search for Amazon, redownload the app, log in to your Amazon account, and it should be working again!

Why Did the Amazon App Stop Working?

There are several reasons why the Amazon app could suddenly stop working, such as corrupted local data, apps running in the background, and software issues on your iPhone.

Furthermore, if you just updated the Amazon app and it stopped working, it could be due to glitches or bugs in the new release, so try to install a previous version to see if that fixes it. 

How Do I Reset My Amazon App?

You can reset your Amazon app on your iPhone by clearing out the app cache, which can be done by following our guide below:

  • Go into “Settings”
  • Select “General”
  • Select “iPhone Storage”
  • Find the Amazon app and click on it
  • Select “Offload App”


The Amazon iPhone app not working could be the result of your iOS software needing an update. Additionally, your Amazon app might need to be updated which is another fix, or you could simply try to reboot your iPhone or delete and reinstall the Amazon app to fix the problem.

In addition to this, if you have apps running in the background it could be causing interference or bogging down the memory, so make sure all of your apps are closed before opening Amazon.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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