Best Buy Headphones Return Policy (Used, Open Box, No Receipt, + More)

Best Buy offers a wide variety of electronics ranging from simple personal use gadgets to major electronic appliances. Its convenient return policy helps Best Buy to remain competitive.

Headphones are necessary for this technological era; consequently, they sell fast. Because of this, you may ask, what is Best Buy’s headphones’ return policy? Read on for more information!

Best Buy Headphones Return Policy

Best Buy allows consumers to return headphones purchased from Best Buy stores and within 15 days of purchase. However, the return policy dictates that headphones must be returned in a “new-like condition” and have all accessories included for a full refund.

Are you interested in learning more about Best Buy’s headphones’ return policy on used, open box, no receipt, brands, and more? Keep reading!

What Model/Brand Of Headphones Can Be Returned To Best Buy?

All models/brands of headphones purchased at Best Buy can be returned to the stores indiscriminately.

Best Buy allows consumers to return a pair of headphones for a refund, replacement, or exchange.

Whether you purchase a pair of  Over-Ear On-Ear headphones, Sleepbuds, Wireless, True Wireless, or Earbuds In-ear, you can return it to Best Buy if it’s unsatisfactory.

Additionally, you can purchase and return any headphones brands from Best Buy: Sony, Apple, Bose, Anker, Beats by Dr. Dre, Samsung, and Skullcandy, among others.

Best Buy also requires customers to stick to the stipulated return period given their membership status and ensure they meet all the acceptable return policy requirements.

Can I Return Headphones Without A Receipt To Best Buy?

Yes, Best Buy allows customers to return a pair of headphones without a receipt. However, Best Buy requires you to provide an alternative proof of purchase for your request to be processed.

You can provide the following as proof of purchase; packaging slips or a credit card/details accompanied by a valid I.D to be matched with your original purchase.

Is It Okay To Return Used Headphones To Best Buy?

Yes, Best Buy allows customers to return used headphones. Best Buy sells pre-owned and refurbished headphones that can be purchased and returned.

You can purchase used Samsung Galaxy Buds+, True Wireless In-Ear Headphones, or Sony C400 Wireless Behind-the-Neck In-Ear Headphones and return them to Best Buy.

Will Best Buy Accept Open Box Headphone Returns?

Yes, Best Buy will accept open box headphones returned to their stores as long as the purchases and returns are made within the United States.

Additionally, ensure that the pair of Bose Sleepbuds II, Apple Airpods, or any other headphones are not damaged or dented.

What Is Best Buy’s Return Policy On Opened Headphones?

Best Buy allows customers to return opened headphones for a refund, replacement, or exchange. Include all the original accessories and packaging when returning the headphones.

If you purchased a pair of Powerbeats 2 and realize that it does not match your taste after testing, you can return it for a refund or exchange it with Powerbeats 3 and any other.

For an exchange, Best Buy will charge you for the balance should there be any existing price difference between the two sets of headphones exchanged.

Is It Possible To Return A Pair Of Headphones For A Different Colored One To Best Buy?

Is It Possible To Return A Pair Of Headphones For A Different Colored One To Best Buy?

Yes, it is possible to exchange a different color of headphones of your liking at Best Buy.

It is important to note that a different color means a different model number and SKU, hence a different price for some headphones.

For instance, Red-colored Dr. Dre Beats Studio Wireless Noise Cancelling Earphones have a model number: MJ503LL/A SKU: 4900921, while Black ones have MN: MJ4X3LL/A SKU: 4900915.

You will cover the price difference if the new color is different from the original one.

Can I Return A Final Sale Headphone To Best Buy?

No, you cannot return a final sale set of headphones to Best Buy.

Best Buy’s return policy on final sale merchandise does not allow any product returns, including headphones.

Does Best Buy Charge A Restocking Fee On Headphones?

There is no restocking fee on headphones purchased and returned to Best Buy.

However, all returns must be made within the stipulated period, depending on membership, for a full refund.

To avoid any other additional costs, ensure that all the accessories and packaging purchased with the headphones are present.

Can Best Buy Deny My Headphone Return Request?

Yes, Best Buy can deny your headphone return request if it does not meet the acceptable return policy standards.

For instance, if you return damaged headphones, you may be denied a return request.

Also, missing accessories and packaging may call for a denial of the Best Buy return service.

Additionally, if you make numerous requests for a set of headphones within a short period, Best Buy may suspend your request for a thorough assessment or may deny it.

To learn more, you can also see our related posts on Best Buy’s return policy after 15 days, Best Buy’s phone return policy, and Best Buy’s open box return policy.


With a diverse variety of headphones brands and models, Best Buy caters to all consumer needs. Best Buy’s return policy on headphones is flexible and consumer-friendly.

Customers can make the best from Best Buy based on one’s membership status.

Photo of author

Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

Leave a Comment