In thousands of neighborhoods across the US, Family Dollar stores are the go-to place for affordable household goods, groceries, toiletries, decor, gifts, and more.
Many of those customers will encounter problems with their purchases, or have questions about the stores and products. If you’re trying to find out how to contact the Family Dollar headquarters or customer service, read on!
Where Is Family Dollar Headquarters Located In 2024?
The Family Dollar corporate headquarters is located in Chesapeake, Virginia, at 500 Volvo Pkwy, Chesapeake, Virginia, 23320 in 2024. The phone number is 1-866-377-6420. Customers can also get help using the online contact form on the Family Dollar website and through social media. To report violations of the Code of Ethics, you can call 1-800-547-0359.
For more information on Family Dollar headquarters and the company, carry on reading. You’ll find all the information you need here!
How Do I Contact the Family Dollar Corporate Office?
To contact the Family Dollar corporate headquarters, you can write or call. The mailing address is as follows:
Family Dollar Stores, Inc,
500 Volvo Pkwy,
Chesapeake, Virginia, 23320
The corporate headquarters are also known as Store Support because this is where all the customer problems and complaints are resolved.
However, customers can’t visit the Family Dollar corporate headquarters in person. You can write or call with any problems you have.
When Family Dollar was acquired by Dollar Tree in 2015, the corporate headquarters were shifted from Matthews near Charlotte, North Carolina to Chesapeake, Virginia.
However, there is still a Family Dollar distribution center at the old North Carolina location. The address is 10401 Monroe Road (PO Box 1017), Charlotte, NC 28201.
The phone number for the Family Dollar corporate headquarters is 1-866-377-6420.
How Do I Contact Customer Service at Family Dollar?
As a neighborhood and family centered retailer, Family Dollar Makes it easy for customers to reach customer service to resolve problems.
Customer service: 1-866-377-6420 and 1-844-636-7687.
Online Contact Form
You can use the online contact form on the Family Dollar website to get help with a number of issues, including the following:
- Gift cards
- Store maintenance
- Online orders and help
When filling out the online contact form, you will be asked if you want to be contacted, and if yes, whether by phone or email.
Who Owns Family Dollar?
Family Dollar was acquired by Dollar Tree in 2015, and the two companies became part of a combined operation.
Dollar Tree is a publicly-traded company on NASDAQ with the symbol DLTR and is listed as one of the Fortune 500 companies.
Who Is the CEO of Family Dollar?
The President and CEO of Family Dollar, and also of Dollar Tree, is Michael A. Witynski. He is responsible for all Family Dollar and Dollar Tree stores and operations.
The CEO is supported by other company officers, including the company:
- Bob Sasser, Executive Chairman
- Kevin S. Wampler, Chief Financial Officer
- Alasdair James, Executive Vice President, Merchandising and Supply Chain
- Richard L. McNeely, Chief Merchandising Officer
- Thomas R. O’Boyle, Jr., Chief Operating Officer
- Jenn Hulett, Chief Human Resources Officer
How Do I Report a Manager to Family Dollar?
To report violations of the Family Dollar Code of Ethics, you can call the Human Resources Service Center at 1-800-547-0359, extension 5863 or 5851.
Additionally, you can also call the Alertline at 1-800-932-5378, and Internal Audit at 1-800-547-0359.
When Did Family Dollar Start?
The Family Dollar stores were founded in 1959 in Charlotte, NC by Leon Levine and Bernie Levine.
How Many Workers Does Family Dollar Have?
Family Dollar has 60,000 employees working in its stores, offices, and distribution centers.
How Many Locations Does Family Dollar Have?
There are 8,086 Family Dollar stores in the US as of 2024. The largest number of store locations is in Texas, which has 1,108 Family Dollar stores.
There are also around 300 combined Family Dollar and Dollar Tree stores around the country. These are specially designed for areas with small populations of 4-6,000.
To find a Family Dollar store location, you can use the online store locator tool to search by zip code or city name.
Is Walmart Cheaper Than Family Dollar?
Even though it’s not a dollar store, a recent study found that Walmart is cheaper than both Family Dollar and Dollar General, at least when it comes to food and beverages.
In this category, Walmart was 6.6% less expensive than the dollar stores.
Family Dollar is one of the largest retail chains of neighborhood discount stores. Customers can contact the company headquarters or customer service if they have any problems or questions. Family Dollar is owned by Dollar Tree, and all operations of the two companies have been combined.