Amazon Headphone Return Policy (Used, No Packaging, After 30 Days + More)

Headphones are an in-demand item for professionals, students, and families. There are so many different types of headphones to choose from these days, but you can find them all available on Amazon.

If you’re like me and love shopping online for headphones, you may be wondering: what is Amazon’s headphone return policy? Don’t worry – I did some digging, and here’s what I learned about returning headphones to Amazon!

What Is Amazon’s Headphone Return Policy?

Amazon’s headphone return policy falls under its general return requirements, which means you can return most headphones within 30 days of shipment. Always check the return policy on the product detail page or under your orders to confirm return eligibility, as some third-party sellers or certain headphone brands may have different return requirements.

If you want to know more about Amazon’s headphone return policy, including what to do with used headphones or if it’s after 30 days, then keep reading!

Can You Return Used Amazon Headphones?

You may be able to return used headphones to Amazon if you send them back within 30 days.

According to Amazon’s Global Store Return Policy, most items sold and shipped by can be returned within 30 days if you change your mind.

This covers many headphone brands (AirPods, Bose, Samsung, Beats, etc), although Amazon sells hundreds of different kinds, so you’ll always want to check the return eligibility on the headphones to be safe.

If you want to return used headphones that are eligible for a return on Amazon, simply follow the prompts within your orders on Amazon and send the headphones back with a pre-paid shipping label.

On the other hand, if you have used headphones and it’s been over 30 days since they were shipped from Amazon, you will probably have issues returning them.

You can always check to see if they are eligible for a return under your orders, but if the yellow return button doesn’t appear, it means the return eligibility period expired.

You should see a notice telling you when the return period expires, and then you’re better off keeping the used headphones or trying to sell them somewhere else.

Can You Return Amazon Headphones With No Packaging?

Can You Return Amazon Headphones With No Packaging?

When it comes to returning Amazon headphones without packaging, you’re pretty much out of luck. Amazon requires consumer electronics, including headphones, to be in the original packaging.

Amazon doesn’t accept electronics that are missing the universal product code (UPC) or serial number. This code is listed on the packaging, which is why you always want to save the headphone box, just in case.

In the event of damaged packaging, you may want to contact Amazon directly to explain the situation. You can report a problem with the order directly through your Amazon account or call Amazon customer service.

Does Amazon Accept Headphone Returns After 30 Days?

Amazon only accepts headphone returns after 30 days if the product is eligible for an extended return period.

While Amazon’s standard return policy is good for 30 days, some specific brands and products have longer or shorter return windows.

If your particular headphone purchase qualifies for Amazon returns after 30 days, it will be listed on the product page when checking out as well as within your account orders.

Some shoppers have luck contacting Amazon directly in hopes of a return and refund, even if it’s after 30 days.

How To Return Amazon Headphones?

Amazon makes returns pretty easy, whether you’re not satisfied with your headphone purchase, you want to swap it out, or you just found your lost pair of headphones and no longer need new ones.

Most headphones can be returned within 30 days for whatever reason, so long as you maintain the original packaging.

To process your return, simply log into your Amazon account and go to your orders. Click on the yellow return button and follow the prompts to receive your shipping label and send the headphones back to Amazon.

Once Amazon receives the returned headphones, the refund will be processed, and you should see the money back in your account within a few days.

For returns after 30 days, Amazon often charges for postage and/or a restocking fee. To see what your options are, view the order and either click the return button if it still appears, or select help if there’s no longer a visible return option.

An Amazon representative will respond to your help request and guide you through any available options for returning headphones after the return window has closed.

To find out more about Amazon, you can also see our posts on whether or not Amazon AirPods are real, buying phones on Amazon, and buying Apple products on Amazon.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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