Does PetSmart Price Match? (Chewy, Amazon, Petco + Other FAQs)

For those with pets, PetSmart is often the best place to get all your pet needs. With a wide variety of goods for every kind of pet, and great prices to match, customers can rely on PetSmart for their furry, fishy, and scaly needs.

But when it comes to getting the best price for your pet products, you might find yourself wondering—does PetSmart price match?

Well, I did some digging into the subject, and here is everything that I could find out!

Does PetSmart Price Match In 2021?

PetSmart does price match lower prices from competing stores, including Chewy, Walmart, Petco, and PetSmart.com. Additionally, the product must be identical in brand, color, and size for a successful price match to occur. Unfortunately, PetSmart does not price match Amazon or eBay prices.

If you want to know more about PetSmart’s Price Match Guarantee, which competitors are included in the policy, exceptions to the guarantee, and much more, keep on reading!

What Is PetSmart’s Price Match Policy?

PetSmart will price match items they have in-stock to most competitor prices. This can save the customer quite a lot of money and makes it easier to get all the products your pet needs.

You can also price match items to the PetSmart website, if it is listed cheaper there.

However, PetSmart does not price match to competitor items that are listed on alternate websites or in catalogs, only those adjacent.

Additionally, PetSmart’s policy operates on a “one product, one price match per customer” basis. So, make sure to request only one price match per visit.

How Do You Request A Price Match At PetSmart?

According to PetSmart’s policy, if you find an item in stock that is priced at a lower point at a competitor’s store or at PetSmart.com, you can request a price match.

Simply bring the product to the checkout register or to customer service, and the PetSmart associates will be happy to assist you.

Also, ensure that you bring proper proof of the lower price, including an online listing, receipt, or advertisement.

What Products Can Be Price Matched At PetSmart?

PetSmart products that are eligible for price matching come from every department, with very few exceptions.

Apart from live animals and some specialty medications, the following categories at PetSmart are all covered under the company’s Price Match Guarantee:

  • Food and Treats.
  • Beds and Hides.
  • Bowls and Feeders.
  • Cages and Hutches.
  • Collars, Harnesses, Leads, and Leashes.
  • Crates, Carriers, and Kennels.
  • Dental Care and Wellness Essentials.
  • Environmental Control and Lighting.
  • Flea and Tick Products.
  • Food Storage Solutions.
  • Gates and Containment Items.
  • Grooming Supplies.
  • Habitats and Enclosures.
  • Heating and Lighting.
  • Litter and Bedding.
  • Maintenance and Repair Products.
  • Perches and Nesting.
  • Pet-Safe Cleaning Supplies.
  • Stands and Décor.
  • Tanks and Aquariums.
  • Vitamins, Supplements, and Preventatives.

Does PetSmart Price Match Chewy?

Yes, PetSmart’s Price Match Guarantee does include products from Chewy.

In fact, PetSmart owns a large share of Chewy’s stock, making it a subsidiary of PetSmart’s company holdings.

If you find an item on Chewy that is cheaper than at PetSmart, you can request a price adjustment to account for the difference.

Does PetSmart Price Match Amazon?

No, PetSmart does not price match products sold on Amazon.com.

Because Amazon is classed as a third-party seller, instead of a directly adjacent competitor, the products for sale on Amazon.com are not eligible for price matching to PetSmart products, either in-store or online.

Additionally, PetSmart will not price match Prime Day deals, discounts, Amazon Prime prices, or Black Friday/Cyber Mondays deals.

Does PetSmart Price Match Petco?

Does PetSmart Price Match Petco?

PetSmart does accept Petco pricing for their in-store and online price matching.

If you find a better price at Petco for any product that is in stock at PetSmart, the Price Match Guarantee will cover the cost adjustment.

Just bring proper proof of the lower price to a sales associate and they can start the price match process for you.

Does PetSmart Price Match PetSmart.com?

Yes—if you find a price on PetSmart.com that is better than the in-store price, you can request a price match from the checkout sales associate.

PetSmart and PetSmart.com work closely to maintain the same great deals, but if you find that one is better, the company’s policy will allow for price matching to recalibrate the consumer cost.

Does PetSmart Price Match Walmart?

Yes, PetSmart does price match with Walmart stores.

Because one of PetSmart’s main competitors is the Walmart corporation, PetSmart’s price match policy applies to any identical products that are in stock at PetSmart or PetSmart.com.

So if you find a cheaper priced item at Walmart, be sure to ask for a price match while in-store at PetSmart.

Does PetSmart Price Match eBay?

Similar to Amazon, PetSmart does not price match any auction websites, including eBay.

Because eBay is technically a third-party seller of competitor products, it does not fall under PetSmart’s Price Match Guarantee.

Additionally, customers also cannot request price matching for items found on any other closeout or discount websites.

Does PetSmart Price Match On Sales?

No, PetSmart does not do price matching on sale, discounted, or clearance items.

This applies to the product that is in stock at PetSmart, and the product listed by a competitor.

Additionally, no sale items can be further adjusted in price under the PetSmart price match policy.

Does PetSmart Give Price Adjustments Or Price Match After Purchase?

Does PetSmart Give Price Adjustments Or Price Match After Purchase?

You cannot get a price adjustment on any items after purchase, including price matching.

If you have purchased something from PetSmart and find that it is sold at a competitor for a lower price, you cannot return the item to PetSmart and request a price match on it.

Additionally, if the item goes on sale at PetSmart after you have purchased it, you cannot get a refund of the difference in price.

Can You Price Match And Use A Coupon At PetSmart?

No, you cannot use a coupon on an already price-matched item at PetSmart.

Because the product has already been lowered in price, it is not valid for any further deals or discounts.

Similarly, you cannot request a price match on an item that is already set for clearance.

What Does PetSmart’s Price Match Policy Exclude?

PetSmart’s Price Match Guarantee does have some contingencies. You cannot request price matches on the following types of products at PetSmart:

  • Customer Product Returns.
  • Items from a Rain Check
  • PetSmart Gift Cards
  • Products from an International or Overseas Competitor.
  • Live Animals.
  • Pet Adoptions.
  • Pet Services (including dog and puppy training, grooming, pet photography, etc.).

Additional omissions to PetSmart’s Price Match Guarantee include:

  • Items that are sold through a third-party retailer on a competitor’s website.
  • Pricing errors by PetSmart (though this can differ between stores and management).
  • Pricing errors by the competitor.
  • Products already paid for by the customer.
  • Products where a third-party has influenced the pricing process.

Conclusion

Yes, PetSmart does price match their items. You can request their Price Match Guarantee to apply to items that are in stock, and can show proof that the item is cheaper at an approved competitor’s location.

PetSmart.com will also price match its products. Price match exclusions include live animals and adoptions, pet services, returns, gift cards, and already discounted items.

marques thomas query sprout

About the author

Marques Thomas graduated with an MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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