Walgreens Return Policy Without Receipt [Full Guide]

Walgreens, one of the largest drugstore chains in the country, allows its customers to return any product that they are not satisfied with.

However, many customers don’t have the original receipt after purchase, so you must be wondering: what is Walgreens’ return policy without the receipt? Here is what I’ve found out!

Walgreens Return Policy Without Receipt

Walgreens does accept returns of products without a receipt within 30 days of purchase. If a receipt is not provided, customers will get the lowest advertised price of the item in the form of Walgreens store credits. A valid government-issued photo ID must be shown to receive a refund.

If you want to know more about the process of returning items without a receipt to Walgreens, what items you cannot return without a receipt, and much more, keep on reading! 

How Can You Return An Item To Walgreens Without A Receipt?

To return an item to Walgreens, if you don’t have its original receipt, you should take the item with its original packaging and accessories to the checkout counter in a Walgreens store.

Once there, you can ask the employee to return the item and explain that you do not have the receipt.

Make sure to bring along a valid government-issued photo ID. The employee will use it to check their records in case someone is repeatedly returning without receipts and abusing Walgreens’ returns policy.

The employee will either return the item or else call in the store manager to decide whether to accept the return.

If it is accepted, you will only receive the lowest advertised price of the product (in the last 60 days) in the form of Walgreens store credit or gift cards.

Can You Return Items To Walgreens After 30 Days Without A Receipt?

No, Walgreens will not return an item if it is brought in after 30 days have passed since its purchase.

Therefore, there is an even smaller chance of Walgreens accepting a return after 30 days if you do not have the original receipt.

Since this decision ultimately rests with individual store managers, you should try and speak to them in case there is a valid reason for why you are returning after 30 days.

At best, you will be refunded in the form of store credits or a Walgreens gift card.

Can You Return Gifts To Walgreens Without A Receipt?

Can You Return Gifts To Walgreens Without A Receipt?

Yes, if you received an item as a gift (that did not contain the receipt) and you want to return it, you can bring it to a Walgreens store.

It will be returned if the purchase was made less than 30 days ago, and you will get Walgreens store credits or gift cards as a refund.

What Items Can You Not Return To Walgreens Without A Receipt?

Heavy electronics items and household appliances sold at Walgreens stores, such as air conditioners, must be returned with the original receipt of purchase.

Therefore, you will not be able to return any of these items to Walgreens if you do not have the original receipt.

Other than these, you cannot return the following items to Walgreens in any situation (even if you have the original receipt):

  • Pharmacy items
  • Sexual wellness items
  • Seasonal items

Can Walgreens Look Up Your Receipt To Return An Item?

The only scenario in which Walgreens will be able to look up your receipt for a past purchase is if you made the purchase using the Walgreens Balance Rewards card.

If that were the case, Walgreens would be able to track your purchase and print its receipt for you.

If you used a credit or debit card to make the payment, Walgreens might not be able to print the receipt, but it can use your card’s details to check whether a transaction was made in the past.

So if you paid using a credit or debit card, make sure to bring it along when returning a product.

For online orders, you can easily print the receipt again from the Walgreens website if you have lost the original copy.

How Can You Find The Receipt To Return Online Orders To Walgreens?

To get the receipt for an online order, you should log in to the Walgreens account you used to make the purchase and navigate to the ‘Product Orders’ section.

Once there, you can find the order for which you want to print the receipt and follow the instructions given to do so.

For more information, you can also see our full guides on the Walgreens return policy, and their policies on returning makeup, prescriptions, and baby formula.

Conclusion: Walgreens Return Policy Without Receipt

Walgreens accepts returns of items within 30 days of purchase if you do not have the original receipt. However, it only refunds the lowest advertised price of the product in the past 60 days in the form of store credits and gift cards.

Items such as heavy electronics and appliances, sexual wellness products, and seasonal items cannot be returned without a receipt.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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